For any business, meeting customer expectations is mission critical. And in an era where communication flows through multiple channels, companies must decide whether to adapt
Conversational messaging is a way to interact with customers using instant messaging channels, such as live chat, social media, or messaging apps like WhatsApp. In
Businesses are constantly looking for innovative and effective ways to connect with their audience and promote their products or services. In this sense, WhatsApp has
WhatsApp Business has become a popular tool for interacting with customers, but managing messages manually can be overwhelming and time consuming. Fortunately, there are automation
WhatsApp Business multi-user feature is a feature that allows multiple people to use the same account, on different devices at the same time. This can
There are several reasons why you should consider use WhatsApp Business to provide customer service. Next, we will see some of the main advantages of
