FEATURES
Everything a sales team needs to succeed on WhatsApp.
Uniboxi is the management layer WhatsApp doesn’t offer: assignment, automation, reporting, and AI. Designed for teams that close deals through conversations.
UNIFIED INBOX
One inbox. Each representative has their own login.
Connect your WhatsApp Business number to Uniboxi and assign an account to each agent. No shared phone. No shared password. Each representative can view the conversations assigned to them. Admin users have access to all information.
SMART DISTRIBUTION
The right lead goes to the right representative. Automatically.
Assign incoming conversations manually or set up automatic assignment rules. Distribute leads evenly across your team or assign them by product, region, or keyword. No conversation gets lost, and you’ll always know who’s responsible for what.
CONVERSION
Automatic Follow-Up. Close deals that would otherwise have stalled.
Set up sequences that trigger when a rep sends a quote or when a conversation drops. For example, Uniboxi sends a follow-up message in 2 days, another in 5 days, and a final attempt on day 10—all automatically. Your team focuses on selling. The system handles the follow-up.
Automatic Follow-Up.
Stop guessing.
See exactly how your team is performing.
Active Conversations per User
Average Response Time
Messages Sent
Sales Closed
Missed Conversations
New Conversations per Channel
Real-time reports show each rep’s activity: conversations handled, response time, messages sent, and deals closed. Identify who’s falling behind before a deal is lost. Conduct weekly reviews with real data, not intuition.
AUTOMATIZATION
Your Salesperson with AI. Work 24/7.
Train an AI bot with your products, prices, and FAQs. Manage incoming messages outside of business hours, qualify leads, and answer questions. Powered by ChatGPT, the bot speaks your brand’s language and handles inquiries 24/7.
Get started today with AI Messaging or Chatbot. Use your existing WhatsApp number—no changes or complications.
MASSIVE REACH
Reach your entire contact list. Not just 256 people.
WhatsApp’s native broadcast feature limits the number of contacts to 256. Uniboxi removes that limit. Send promotions, product launches, and seasonal campaigns to your entire database. Monitor open rates and discover which messages generate conversations.
TRACK SALES
Measure the ROI of each conversation and discover which salespeople generate the most revenue.
You can record every sale closed through Uniboxi: who made it, when it happened, and how much it was billed. Identify your top-performing representatives, measure your return on investment, and make data-driven decisions.
MESSENGER & INSTAGRAM
Centralize all your conversations on a single platform.
Connect one or more Facebook and Instagram accounts to Uniboxi and respond to all your messages from one place. Send text, audio, images, and videos using the official API, maintain a history for each customer, and offer faster, more organized support across all your channels.
WHATSAPP WEB BUTTON
Turn website visits into instant conversations.
Create a WhatsApp button for your website in seconds and start receiving inquiries immediately. Customize colors and messages to match your brand. Make it easy to contact your customers, increase sales opportunities, and always be available to respond. gray-wssp-button.
BULK CONVERSATION TRANSFER
You can transfer hundreds of conversations in seconds and maintain continuity of service.
Transfer multiple conversations between users with a single click from the main panel. Ideal for covering vacations, team changes, or employee departures without losing customer follow-up. Keep operations running smoothly and ensure every conversation reaches the right person.
MESSAGING TEMPLATES
Create once and use your messages across all channels.
Design predefined messages for marketing, sales, and customer service campaigns, and reuse them whenever you need them. Uniboxi templates are multichannel, so you can create them once and use them on WhatsApp, Messenger, Instagram, and all your integrated channels. Save time, maintain brand consistency, and accelerate communication with your customers.
