{"version":"1.0","provider_name":"Blog","provider_url":"https:\/\/uniboxi.com\/blog","author_name":"ad.uniboxi","author_url":"https:\/\/uniboxi.com\/blog\/author\/ad-uniboxi\/","title":"3 keys to multichannel messaging in customer service - Blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"pqD8BUDkZa\"><a href=\"https:\/\/uniboxi.com\/blog\/3-keys-to-multichannel-messaging-in-customer-service\/\">3 keys to multichannel messaging in customer service<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/uniboxi.com\/blog\/3-keys-to-multichannel-messaging-in-customer-service\/embed\/#?secret=pqD8BUDkZa\" width=\"600\" height=\"338\" title=\"\u00ab3 keys to multichannel messaging in customer service\u00bb \u2014 Blog\" data-secret=\"pqD8BUDkZa\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/uniboxi.com\/blog\/wp-content\/uploads\/mensaje-multicanal-1.png","thumbnail_width":802,"thumbnail_height":600,"description":"For any business, meeting customer expectations is mission critical. And in an era where communication flows through multiple channels, companies must decide whether to adapt or fall behind. In this context, the concept of \u00abmulti-channel messaging\u00bb in customer service arises, which refers to the ability of a company to interact and communicate with customers through [&hellip;]"}